Topics
Skill: Describe Cloud Concepts
Part 1: Types of Cloud Services
Session 1: Cloud Service Models
- Describe Microsoft SaaS, IaaS, and PaaS concepts and use cases
- Highlight differences between Office 365 and Microsoft 365
Session 2: Cloud, Hybrid, and On-Premises Services
- Benefits and considerations of cloud, hybrid, and on-premises services
- Comparison of costs and advantages between the models
Session 3: Hybrid Work and Flexible Work
- Describe the concept of hybrid work and flexible work models
Skill: Design Security Operations, Identity, and Compliance Capabilities
Part 1: Designing Security Operations
Session 7: Detection and Response Solutions
- Extended detection and response (XDR) and SIEM solutions
- Centralized logging and auditing with Microsoft Purview Audit
Session 8: Threat Management and Coverage
- Evaluating workflows for incident response and threat hunting
Using MITRE ATT&CK matrices for threat detection
Part 2: Identity and Access Management Solutions
Session 9: Designing Access Controls
- Identity and access solutions for SaaS, PaaS, IaaS, and hybrid resources
- Designing Microsoft Entra ID solutions for hybrid and multicloud environments
Session 10: Modern Authentication and Authorization
- Conditional Access strategies, risk scoring, and protected actions
- Strategies for hardening Active Directory Domain Services (AD DS)
Session 11: Securing Privileged Access
- Assigning and delegating privileged roles
- Evaluating Microsoft Entra Privileged Identity Management (PIM) and entitlement management
Part 3: Regulatory Compliance Solutions
Session 12: Translating Compliance into Security Controls
- Designing solutions with Microsoft Purview for compliance
- Addressing privacy requirements with Microsoft Priva
Session 13: Security Benchmarks and Standards
Validating regulatory standards with Microsoft Defender for Cloud
Skill: Describe Microsoft 365 Apps and Services
Part 1: Productivity Solutions in Microsoft 365
Session 4: Core Productivity Capabilities
- Core productivity benefits of Microsoft 365 including Outlook, Exchange, OneDrive, and apps
- Overview of Microsoft Word, Excel, PowerPoint, Outlook, and OneNote
Session 5: Work Management Solutions
- Describe work management capabilities including Microsoft Project, Planner, Bookings, Forms, Lists, and To Do
Part 2: Collaboration Solutions in Microsoft 365
Session 6: Collaboration Tools and Benefits
- Collaboration capabilities in Microsoft 365 including Exchange, Outlook, SharePoint, OneDrive, and Stream
- Collaboration features of Microsoft Teams and Teams Phone
Session 7: Microsoft Viva and Collaborative Apps
- Overview of Microsoft Viva apps
Extending Microsoft Teams with collaborative apps
Part 3: Endpoint Modernization and Deployment
Session 8: Endpoint Management in Microsoft 365
- Capabilities of Microsoft Intune including Configuration Manager, Endpoint Analytics, and Windows Autopilot
- Comparing Windows 365 and Azure Virtual Desktop
Session 9: Deployment and Release Models
- Deployment rings and release models for Windows-as-a-Service (WaaS)
- Identifying deployment and update channels for Microsoft 365 Apps
Part 4: Analytics Capabilities in Microsoft 365
Session 10: Analytics and Insights
- Describe Viva Insights capabilities
- Overview of the Microsoft 365 Admin center and user portal
- Available reports in Microsoft 365 Admin center and other admin centers
Skill: Describe Security, Compliance, Privacy, and Trust in Microsoft 365
Part 1: Identity and Access Management
Session 11: Identity Solutions
- Identity and access management capabilities of Microsoft Entra ID
- Cloud identity, on-premises identity, and hybrid identity concepts
Session 12: Identity Security Features
Use of MFA, SSPR, and Conditional Access to secure identities, access, and data
Part 2: Threat Protection Solutions
Session 13: Microsoft Defender Suite
- Features of Microsoft Defender XDR, Defender for Endpoint, Defender for Office 365, Defender for Identity, Defender for Cloud Apps, and the Defender Portal
Session 14: Threat Management
- Benefits and capabilities of Microsoft Secure Score
- Addressing common threats to endpoints, applications, and identities
Part 3: Trust, Privacy, Risk, and Compliance Solutions
Session 15: Zero Trust and Compliance
- Zero Trust Model overview
- Microsoft Purview compliance solutions including insider risk, auditing, and eDiscovery
- Information Protection features like sensitivity labels and DLP
Session 16: Regulatory Compliance and Privacy
- Supporting data residency to ensure regulatory compliance
Capabilities and benefits of Microsoft Priva
Skill: Describe Microsoft 365 Pricing, Licensing, and Support
Part 1: Pricing and Billing Options
Session 17: Pricing and Billing Models
- Pricing models for Microsoft cloud services: enterprise agreements, cloud solution providers, and direct billing
- Billing management options including frequency and payment methods
Part 2: Licensing Options
Session 18: Licensing Management
- Base licensing and add-on licensing differences
- License management in Microsoft 365
Part 3: Support and Service-Level Agreements
Session 19: Support for Microsoft 365 Services
- Creating support requests for Microsoft 365 services
- Overview of support options
Session 20: Service-Level Agreements
- Understanding SLAs, including service credits
- Checking service health status using the Microsoft 365 Admin center or Microsoft Entra Admin center
