Microsoft 365 Certified: Administrator Expert Training (MS-102)

Duration: 5 Days
Language: English
Level: Expert
The MS-102: Microsoft 365 Administrator certification is designed for IT professionals responsible for managing and administering Microsoft 365 services. This certification validates your expertise in managing identity, access, and collaboration tools, as well as ensuring the security and compliance of Microsoft 365 environments. It is ideal for administrators tasked with maintaining productivity and safeguarding data in enterprise organizations.

Prerequisites: you need to have earned at least one of the following associate-level certifications:

• Microsoft 365 Certified: Endpoint Administrator Associate
• Microsoft 365 Certified: Messaging Administrator Associate
• Microsoft 365 Certified: Teams Administrator Associate
• Microsoft Certified: Identity and Access Administrator Associate
• Microsoft Certified: Information Protection and Compliance Administrator Associate

We also offer several paths to help you achieve these certifications.

Read More

• Demos & Labs: You will learn while working with the real environment
• Exam Voucher is included*
• Industry Recognized Certification
• Up to date Microsoft approved material

• Technical labs and discussion board with the instructor available for 6 months.
• For Group/Private sessions, preferred dates may be available and guaranteed to run.

• 20% discount on any two (2) certification courses!
• 30% discount on any three (3) or more certification courses!

Popular Bundles:
1. MS-102 + MD-102 (20% discount)
2. MS-102 + MS-700 (20% discount)
3. MS-102 + SC-300 (20% discount)
MS Partner logo dark
February 24, 2025
2250 (USD)

/

3150(CAD)
March 24, 2025
2250 (USD)

/

3150(CAD)
April 28, 2025
2250 (USD)

/

3150(CAD)

Need this training exclusively for your team?

Topics

Skill: Deploy and Manage a Microsoft 365 Tenant

Part 1: Implement and Manage a Microsoft 365 Tenant

Session 1: Tenant Setup and Management

  • Create a Microsoft 365 tenant
  • Implement and manage domains
  • Configure organizational settings, including Security & Privacy and Organizational Profile

Session 2: Service Health and Connectivity

  • Identify and respond to service health issues
  • Configure notifications in service health
  • Configure and review Network Connectivity Insights

Session 3: Adoption, Usage, and Backup

  • Monitor adoption and usage
  • Configure and manage Microsoft 365 Backup

Part 2: Manage Users and Groups

Session 4: User Management

  • Create and manage users in Microsoft Entra, including external users and guests
  • Create and manage contacts in the Microsoft 365 admin center

Session 5: Group Management

  • Create and manage groups, including Microsoft 365 groups and shared mailboxes
  • Manage and monitor Microsoft 365 licenses, including group-based licensing

Session 6: Bulk and Automated Management

  • Perform bulk user management, including PowerShell

Part 3: Manage Roles and Role Groups

Session 7: Role and Group Management

  • Implement and manage built-in roles in Microsoft 365 and Microsoft Entra
  • Implement and manage custom roles in the Microsoft Entra admin center

Session 8: Role Delegation and Privilege Management

  • Manage role groups in Microsoft Defender XDR, Microsoft Purview, and Microsoft 365 workloads
  • Manage delegation using administrative units
  • Manage roles in Microsoft Entra Privileged Identity Management

Skill: Implement and Manage Microsoft Entra Identity and Access

Part 1: Identity Synchronization

Session 9: Preparing for Synchronization

  • Prepare for identity synchronization using IdFix

Session 10: Directory Synchronization

  • Implement and manage directory synchronization using Microsoft Entra Connect Sync or Microsoft Entra Cloud Sync
  • Monitor synchronization using Microsoft Entra Connect Health
  • Troubleshoot synchronization issues

Part 2: Authentication Management

Session 11: Authentication Methods

  • Implement and manage authentication methods
  • Implement and manage self-service password reset (SSPR)
  • Implement and manage Microsoft Entra Password Protection
  • Investigate and resolve authentication issues

Part 3: Secure Access Management

Session 12: Identity Protection

  • Plan for identity protection
  • Implement and manage Microsoft Entra ID Protection

Session 13: Conditional Access and MFA

  • Plan, implement, and manage Conditional Access policies
  • Implement and manage multi-factor authentication (MFA) using Conditional Access policies

Skill: Manage Security and Threats by Using Microsoft Defender XDR

Part 1: Security Reports and Alerts

Session 14: Reviewing Security Insights

  • Review and respond to security reports and alerts generated by Microsoft Defender XDR
  • Review and take actions to improve the Microsoft Secure Score

Session 15: Threat and Compliance Reports

  • Review and respond to issues in security and compliance reports
  • Review and respond to threats identified in threat analytics

Part 2: Email and Collaboration Protection

Session 16: Policies and Threat Management

  • Implement policies and rules in Defender for Office 365
  • Review and respond to threats in Defender for Office 365

Session 17: Attack Simulations

  • Create and run campaigns, such as attack simulation

Unblock users

Part 3: Endpoint Protection

Session 18: Device Onboarding and Configuration

  • Onboard devices to Defender for Endpoint
  • Configure endpoint settings

Session 19: Risk and Vulnerability Management

  • Review and respond to endpoint vulnerabilities
  • Manage risks in the Microsoft Defender Vulnerability Management dashboard

Part 4: Cloud App Protection

Session 20: Microsoft Defender for Cloud Apps

  • Configure the app connector for Microsoft 365
  • Configure Microsoft Defender for Cloud Apps policies
  • Review and respond to alerts in Defender for Cloud Apps
  • Interpret activity logs and configure Cloud App Discovery

Skill: Manage Compliance by Using Microsoft Purview

Part 1: Information Protection and Lifecycle Management

Session 21: Sensitive Information Management

  • Implement and manage sensitive information types using keywords, keyword lists, or regular expressions

Session 22: Retention Policies and Labels

  • Implement retention labels, retention label policies, and retention policies
  • Monitor label usage using Content Explorer, Activity Explorer, and label reports

Part 2: Data Loss Prevention (DLP)

Session 23: DLP Configuration and Management

  • Configure DLP policies for Exchange, SharePoint, OneDrive, and Teams
  • Configure Endpoint DLP
  • Review and respond to DLP alerts, events, and reports

Share:
Facebook
Twitter
LinkedIn

Microsoft 365 Certified: Administrator Expert Training (MS-102)

Thank you for your interest! Kindly fill out the form below to secure your seat.

Duration: 5 Days

Session start date:

February 24, 2025

Prices:

$2250 (USD)

/

$3150 (CAD)

+ Applicable taxes

Payment Method

Disclaimer: Please note that MakeCloudWork reserves the right to reschedule training dates to the next available session in the event of insufficient participation or other unforeseen circumstances. We will notify all participants of any changes in advance and provide alternative options where applicable.

Microsoft 365 Certified: Administrator Expert Training (MS-102)

Thank you for your interest! Kindly fill out the form below to secure your seat.

Duration: 5 Days

Session start date:

March 24, 2025

Prices:

$2250 (USD)

/

$3150 (CAD)

+ Applicable Taxes

Payment Method

Disclaimer: Please note that MakeCloudWork reserves the right to reschedule training dates to the next available session in the event of insufficient participation or other unforeseen circumstances. We will notify all participants of any changes in advance and provide alternative options where applicable.

Microsoft 365 Certified: Administrator Expert Training (MS-102)

Thank you for your interest! Kindly fill out the form below to secure your seat.

Duration: 5 Days

Session start date:

April 28, 2025

Prices:

$2250 (USD)

/

$3150 (CAD)

+ Applicable Taxes

Payment Method

Disclaimer: Please note that MakeCloudWork reserves the right to reschedule training dates to the next available session in the event of insufficient participation or other unforeseen circumstances. We will notify all participants of any changes in advance and provide alternative options where applicable.

Microsoft 365 Certified: Administrator Expert Training (MS-102)

Thank you for your interest! Kindly fill out the form below to get started.

Duration: 5 Days
Preferred Time Frame:
makecloudwork email success

Thank you!

We’ve received your inquiry, and one of our cloud experts will be in touch with you shortly. We look forward to helping you advance your cloud skills!

makecloudwork email success

Thank you for your interest in our Cloud Administration Certification Courses

We want to acknowledge that we have successfully received your inquiry and it is important to us. You will receive a follow-up email from our team soon.

makecloudwork email success

Thank you for your interest in our bootcamp!

You have successfully opted in to download our bootcamp course guide. Kindly check your email for the download link.